The Agentic AI Customer Support Platform

Omnichannel Inbox, AI Agents, Campaigns, Automation — All in One Place.

Trusted by Growing Businesses

MeridianVantageNovatechPrimeflowArclineZentroCrestwellHalobridgeKineticLumivoxOrbisyncPeakformMeridianVantageNovatechPrimeflowArclineZentroCrestwellHalobridgeKineticLumivoxOrbisyncPeakformMeridianVantageNovatechPrimeflowArclineZentroCrestwellHalobridgeKineticLumivoxOrbisyncPeakformMeridianVantageNovatechPrimeflowArclineZentroCrestwellHalobridgeKineticLumivoxOrbisyncPeakform

Everything You Need. One Platform.

Your inbox, AI agents, campaigns, and workflows — built to work together.

+1 (310) 482-90632m

Hi! Is my serum order shipped yet?

2
sarah.k@lumeskincare.com5m

Re: Order #2847 — tracking number?

@lumeskincare9m

Just restocked the Vitamin C serum? 👀

1
Lumé Skincare14m

Do you ship internationally?

Unified Inbox

Manage conversations from WhatsApp, email, Instagram, Facebook, and more — all in one dashboard. No more app switching.

  • All channels in one view
  • Smart routing & assignment
  • Real-time collaboration

Every Channel. One Inbox.

No missed messages. No app switching. One view for every conversation.

Official
Meta Tech Provider
WhatsApp
Instagram
Messenger
also on
Email
Telegram
SMS
Live Chat
API

See the AI in action

AI grounded in your data — it understands context, answers from real knowledge, and hands off seamlessly when needed

Acme Support

Online — Typically replies instantly

Live
Powered by Rabitly AI

Up and Running in Minutes

Three Steps to Transform Your Customer Service.

1

Connect Your Channels

Link WhatsApp, email, Instagram, Facebook, and more. All conversations flow into one unified inbox.

2

Train Your AI

Upload documents, crawl your website, define personas and workflows. Your AI agent learns your business.

3

Go Live

Deploy across all channels. Your AI handles conversations, escalates when needed, and your team stays in control.

Common Questions

Everything You Need to Know About Rabitly.

Rabitly supports 8 channels: WhatsApp Business, Web Chat Widget, Facebook Messenger, Instagram DM, Email, SMS, Telegram, and a custom API channel for building your own integrations.

You can build AI agents with custom personas, knowledge bases (upload documents or crawl your website), tool integrations, and multi-step workflows — all without writing code. Your AI agent is grounded in your real data using RAG, so it answers from actual knowledge rather than guessing.

When the AI can't handle a request, it escalates to a human team member — your team picks up with full conversation context so customers never have to repeat themselves. You can also enable silent escalation, where the handoff is invisible to the customer for a completely seamless experience.

Most businesses are live within minutes. Connect your channels, upload your knowledge base, configure your AI agent, and go live — no consultants or complex implementation required.

No. Rabitly is built for businesses of all sizes — from startups to enterprises. We offer enterprise features at accessible pricing, with tiers designed for growing companies and large organizations alike.

Yes. Rabitly AI agents support tool calling — they can take real actions mid-conversation, not just answer questions. Look up an order, create a support ticket, process a refund, check inventory, or trigger any workflow by connecting to CRMs, payment platforms, shipping providers, and any system with an API. Webhooks let external events trigger agent actions too.

We offer flexible pricing plans to fit businesses of all sizes. Contact us for detailed pricing and to discuss which plan works best for your needs.

Our AI supports 100+ languages and can switch between them seamlessly in the same conversation. It understands local context and can respond naturally in your customers' preferred language.

Yes! Contact us to set up a trial period and see how Rabitly works for your business before committing.

Have more questions? hello@rabitly.ai

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your customer service?

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